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Touch2build

Snagging software on drawings

Snagging software: every snag followed until it is cleared

Each snag is a task placed on the drawing, with its photo, the company concerned and a due date. The company says when it has fixed it, you check on site and close it. The up-to-date list exports to Word, Excel or PDF.

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Drawing with its tasks and the detail panel of a task: status, assignee, type, location and priority

One snag, one pin on the drawing: open, cleared by the company, checked by you.

Record snags during the visit, even without a network

During the pre-handover inspection, tap the drawing at the spot of the defect: the task is created there, with the type Snag, an annotated photo, the trade and the location (flat, room, plant room). In a basement or a building with no network, the mobile app saves everything and syncs when the network returns.

  • On the drawing

    Each snag has its exact place, so there is no need to describe it.
  • Annotated photo

    Circle the defect, add an arrow or a text.
  • Offline

    Record with no network, everything syncs afterwards.
Photo of a pipe and its bracket circled in red in the mobile app’s annotation tool

Each company receives its snags

Send each company a link to its open snags. It sees them on the drawing, with the photos, from its phone: no account, no app, no licence. Once the fix is made, it taps Done and can attach a photo. See Send tasks.

A company’s page on a phone: after “Done”, the choice to take a photo or finish without one

How do you prove a snag is cleared?

Each snag goes through three statuses: Open (to be fixed), Resolved (the company says it is done) and Closed (you have checked). A snag is cleared only after your check, and the task detail keeps a record of every message. A board by status shows at a glance what is left to fix and what is waiting for your check.

Task board by status: open and resolved tasks with priority, type, tags, assignee and progress

The up-to-date snag list, for the meeting or the minutes

Export tasks to Word, Excel or PDF, with photos and a drawing extract, for the site meeting or to attach to the snag clearance certificate. No more list retyped by hand: the document reflects the real state of each snag. See site reports.

Meetings module, available on request: link snags to the items of the site meeting. Their status carries over from one meeting to the next on its own, and each company receives the extract of the minutes that concerns it. See the meetings guide.

Word report “Snags by company”: cover page, then the company’s drawing and its tasks

Why it makes a real difference

No more printed list that gets crossed out and copied out again.

Common problem

The snag list goes round as a PDF, everyone adds to it separately, and nobody really knows what has been cleared.

What Touch2build changes

Each snag has its status, a photo of the fix and its history. You know at any time what is left to clear.
Cluttered site office: a printed snag list covered in crossings-out, sticky notes, a crumpled drawing and a phone full of unread messages

What is snag clearance?

At acceptance of the works, the client accepts the building with or without snags. In France, this is Article 1792-6 of the Civil Code. A snag is a defect, faulty work or unfinished work noted during the acceptance visit. The company concerned must fix it. Once the fixes are made and checked, the snags are cleared, usually by a snag clearance certificate.

The hard part is not recording snags, it is following them: knowing which belongs to which company, which has been fixed and which has been checked. In Touch2build, each snag is a task located on the drawing. The list is the same for everyone and always up to date, and the history shows who did what and when.

The same application serves throughout the project, not only at acceptance: visit observations, points to check and progress tracking.

Frequently asked questions

All frequently asked questions

What is a snag in Touch2build?

A task of the Snag type, placed on the drawing at the spot of the defect, with photos, an assigned company, a due date and a priority. It follows the same cycle as every task: open, resolved, closed.

Do companies have to install an app?

No. Each company receives a link to its open snags and marks them as done from its phone, with no account, no app and no licence.

Can I record snags without a network?

Yes. The mobile app works offline: snags, photos and annotations are saved on the device and sync when the network returns.

How do I know a snag has really been cleared?

The company sets the snag to resolved, with a photo if it wishes. You check on site and then close it. Only closed snags count as cleared, and the history keeps every step.

The same defect repeats in several flats: do I have to enter everything again?

No. On the drawing, in the web application, a pin is copied by dragging it with the Shift key held: the snag is duplicated at the new location.

Can I follow snags in a site meeting?

Yes, with the Meetings module, switched on by support on request. Each snag links to an agenda item: its status (in progress, late, settled) carries over from one meeting to the next on its own, and the minutes go out in Word and PDF, with an extract for each company.

Can I export the snag list for the minutes?

Yes. Tasks export to Word, Excel or PDF, with photos and a drawing extract, for the site meeting or to attach to the minutes.

Try Touch2build for free

Test the application for 30 days, with no credit card and no commitment. See for yourself how Touch2build can change the way you run your sites.

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